Consumer Complaint (ICT)

BEFORE THE CONSUMER COURT, ISLAMABAD CAPITAL TERRITORY

Complaint No. _____ of year

complainant_name, son/daughter of complainant_father, resident of complainant_address ... Complainant

VERSUS

1. respondent_name, Trading as business_name, resident of respondent_address ... Respondent 2. manufacturer_name, manufacturer_status, resident of manufacturer_address ... Respondent No. 2

COMPLAINT UNDER THE ISLAMABAD CAPITAL TERRITORY CONSUMER PROTECTION ACT 1995

The Complainant respectfully submits:

1. The Complainant is a consumer as defined under the ICT Consumer Protection Act 1995, having purchased product_description on purchase_date for Rs. purchase_price.

2. The product was purchased from the Respondent, who is engaged in the business of respondent_business_description.

3. The Respondent No. 2 is the manufacturer of the product and is liable for defects in manufacture and quality.

4. The product was warranty_representation. The Respondent provided express_warranty_details.

5. defect_description. when_discovered The defect renders the product usability_impact.

6. additional_defect_or_issue. This constitutes breach_nature.

7. The Complainant complaint_to_respondent. The Respondent respondent_response.

8. The Complainant has suffered monetary loss of Rs. monetary_loss. Additionally, non_monetary_loss.

9. The Respondent's conduct violates the provisions of the ICT Consumer Protection Act 1995 and constitutes unfair_practice_type.

10. The Complainant is entitled to relief and compensation under the ICT Consumer Protection Act 1995.

RELIEF SOUGHT

It is, therefore, prayed that this Court may be pleased to:

That this suit is filed in good faith for the genuine vindication of the legal rights of the Plaintiff, and the cause of action is bona fide and not vexatious. The Plaintiff has approached this Honourable Court at the earliest available opportunity after the cause of action arose.

That the suit has been valued for purposes of court fee and jurisdiction in accordance with the Court Fees Act 1870 and the Suit Valuation Act 1887, and the requisite court fee has been affixed on the plaint.

That this Honourable Court has territorial and pecuniary jurisdiction to entertain and adjudicate the present suit by virtue of the cause of action having arisen wholly within the territorial limits of this Court and the value of the subject-matter falling within the pecuniary jurisdiction of this Court.

That the Complainant has approached this Honourable Consumer Court within the period of limitation prescribed under the Islamabad Consumer Protection Act 1995, and the cause of action accrued within the territorial jurisdiction of this Honourable Court. The relief sought is within the competence of this Honourable Court to grant.

That the cause of action has accrued wholly within the territorial jurisdiction of this Honourable Court at territorial_jurisdiction_basis, and the value of the subject-matter of the suit is within the pecuniary jurisdiction of this Honourable Court. The suit has been valued at Rs. suit_valuation for purposes of court fee and jurisdiction.

That the requisite court fee of Rs. court_fee_paid has been duly affixed on the plaint in accordance with the Court Fees Act 1870. The suit is properly stamped and is otherwise maintainable in form and substance.

That the Plaintiff has approached this Honourable Court with clean hands, has made full and frank disclosure of all material facts, and has not concealed anything that might be relevant to the just decision of the suit.

PRAYER

(a) Direct the Respondent to specific_remedy;

(b) Award compensation of Rs. compensation_amount;

(c) Award exemplary damages of Rs. exemplary_damages;

(d) Award costs of the proceedings; and

(e) Pass such other order as may be deemed just and proper.

VERIFICATION

Verified on oath at verification_place on this _____ day of _____, year, that the contents of the above complaint are true and correct to the best of my knowledge and belief.

_____________________________ complainant_name Complainnant CNIC No. cnic_number Contact: contact_number Date: ______________ Through: _____________________________ counsel_name Advocate